Do you want to drive sales and maximize your customer relationships? If so, Kissmetrics is the perfect solution for you! Kissmetrics is an ecommerce and SaaS analytics platform that enables you to track customer behavior and monitor customer engagement in order to increase conversions and revenue. What does Kissmetrics do? In this blog post, we will be exploring how Kissmetrics can help you reach your business goals.
What is kissmetrics ?
Product and marketing teams may help firms flourish by using Kissmetrics. Utilize essential metrics and features in one location to attract and win over more prospects as clients. Kissmetrics facilitates segmentation to identify cohort customer trends and offers comprehensive behavioral insights.
What does kissmetrics do?
Kissmetrics is a web analytics and marketing platform that gives companies the instruments and knowledge to monitor and examine user activity on their mobile apps and websites. Businesses may utilize this information to make data-driven decisions to increase user engagement and conversion rates by better understanding how users and visitors interact with their digital assets. A few of Kissmetrics’ primary attributes and capabilities are as follows:
- User Behavior Tracking: Kissmetrics allows businesses to track individual user behavior, such as page views, clicks, and conversions. This data can be used to create customer profiles and segment users based on their actions.
- Conversion Funnel Analysis: Businesses can set up conversion funnels to track the steps users take to complete specific actions, like making a purchase or signing up for a newsletter. This helps identify where users drop off in the conversion process and optimize it.
- Cohort Analysis: Kissmetrics enables businesses to group users into cohorts based on certain criteria, like sign-up date or referral source. This helps businesses understand how different user segments behave over time.
- A/B Testing: The platform offers A/B testing capabilities, allowing businesses to test variations of web pages or emails to determine which performs better in terms of user engagement and conversions.
- Email Campaign Tracking: Businesses can track the effectiveness of email marketing campaigns, including open rates, click-through rates, and conversion rates. This data helps improve the ROI of email marketing efforts.
- Customer Engagement Metrics: Kissmetrics provides metrics related to user engagement, including time on site, number of sessions, and specific actions taken by users. This information can be used to optimize the user experience.
- Retention Analysis: Businesses can analyze user retention and understand how long customers continue to engage with their product or service. This is essential for improving customer loyalty and lifetime value.
- Custom Events and Metrics: Kissmetrics allows businesses to define and track custom events and metrics that are specific to their goals and objectives.
Your Metrics dashboard, which you may personalize according to your specific business objectives, is where Kissmetrics tracks your major KPIs.
Assign team colors to every KPI and configure different access levels so your finance, marketing, and product teams can see the data.
For a more comprehensive look, you may also adjust the dashboard’s timeframe to examine data from the previous several days, previous week, or previous month.
Track and manage key KPIs by team using the metrics dashboard.
Multi-channel attribution lets you monitor engaged consumers over time to see which marketing channels ultimately result in purchases.
This can help you determine which actions have the most significant effect on your key performance indicators (KPIs), lifetime value (LTV), and return on ad spend (ROAS).
Pinning two reports, such as activity and completion reports, to the dashboard simplifies data visualization in Kissmetrics.
Data visualization is simplified by pinning two reports to your dashboard.
Users can be broken down into more manageable groups by factors like location on the Populations dashboard.
Users who haven’t signed in or used a feature in the past month can be flagged as churning in Kissmetrics, among other indicators of churn.
You can even create subsets of users to analyze their behavior in your funnel and discover which channels and actions they prefer.
Sort your customers into different groups based on your own criteria.
Kissmetrics has Activity Reports that keep track of site traffic and user location, down to the city, region, and country level.
Also, you can make different kinds of reports, such as Power Reports, Funnel Reports, Cohort Reports, and Revenue Reports.
Want to do tests called A/B? It’s easy to see how well your experiments worked with this tool.
Why use Kissmetrics?
- Tie every action to a human
- Identify bottlenecks and reduce churn
- Multi-channel attribution to track truly successful marketing campaigns
- A/B testing for user flows to optimize conversions
Why use Kissmetrics?
Kissmetrics is a customer engagement and web analytics software that helps organizations learn about website visitors and measure the success of their advertising efforts. What happens is this:
- Data Collection: Kissmetrics collects data on user interactions with your website. This includes tracking events such as page views, clicks, form submissions, and other custom events that you define. The platform uses cookies and JavaScript to capture user behavior.
- User Identification: Kissmetrics tracks individual users and assigns them a unique identifier, often based on their email address or other identifying information. This allows businesses to create user profiles and track user activity over time.
- Funnel and Conversion Tracking: Kissmetrics enables you to set up conversion funnels, which are sequences of events that users must complete to achieve a specific goal, such as making a purchase. You can analyze where users drop off in the funnel and identify areas for improvement.
- Customer Segmentation: With Kissmetrics, you can segment your users into different groups based on their behavior and attributes. This allows you to target specific user segments with personalized marketing campaigns.
- A/B Testing: The platform supports A/B testing, which allows you to test different variations of your website or marketing campaigns to see which performs better. You can measure the impact of changes on user behavior and conversions.
- Email Marketing: Kissmetrics also provides email marketing features, allowing you to send targeted emails to your users based on their behavior and segmentation. This can help you re-engage users, nurture leads, and drive conversions.
- Reporting and Analytics: Kissmetrics provides a dashboard with various reports and analytics tools to help you gain insights into user behavior, conversion rates, and the effectiveness of your marketing efforts. You can view data in real-time and over specific time periods.
- Integration: Kissmetrics can be integrated with other marketing tools, CRM systems, and e-commerce platforms, allowing you to sync and share data for a more comprehensive view of your customer’s journey.
- Retention and Engagement: Beyond tracking initial conversions, Kissmetrics emphasizes understanding customer retention and engagement. You can analyze user behavior over time to identify strategies for improving customer loyalty.
- Privacy and Compliance: Kissmetrics is designed to comply with privacy regulations, and you can configure data retention settings and anonymize user data as needed to protect user privacy.
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kissmetrics Lifetime Deal And Pricing Plans
Click here to see other pricing plans
Or, kissmetrics from Appsumo for $59.
License Tier 1: ($59)
- All features above included
- 3 domains/workspaces
- 50,000 monthly events
- 1 seat
- 5 populations
- 12 months data retention timeline
License Tier 2: ($129)
- All features above included
- 10 domains/workspaces
- 250,000 monthly events
- 3 seats
- 10 populations
- 24 months data retention timeline
- Revenue report
- Cohort report
- A/B test report
License Tier 3: ($299)
- All features above included
- 20 domains/workspaces
- 2,000,000 monthly events
- Unlimited seats
- 20 populations
- 36-month data retention timeline
- Revenue report
- Cohort report
- A/B test report
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kissmetrics Final Thought
Kissmetrics is an analytics software for e-commerce and SaaS that monitors consumer actions in order to boost conversions and income. Track active users periodically and tie activity trends to specific events. Kissmetrics identifies viewed pages by your best customers, highlights most used features per customer plan and more.
