Customers may have problems with your services, and it can be hard for them to figure out and fix them on their own. The tool would be great if it could help your customers even if they were sharing their screens. Medium lifetime membership.
As a customer service rep, you need to know what’s wrong to help them find the right solution. First, you’ll need to show them how to share their screen.
The good news is that a tool makes it easy to join a customer’s session, place your mouse on their screen, and solve the problem.
You can use Median to help you solve problems with customers by letting them see your screen.
If your customers aren’t very tech-savvy, you don’t have to worry about giving them high-quality customer service.
I think the Median is great and very easy to use.
You can use Median instead of Upscope.
It would be best for sales and customer service teams who want to solve their customers’ problems quickly and efficiently.
Using Median, you can add screen share to your website and apps. You can also use it with your favourite chat apps.
You can help your customers as quickly as possible and cut down on ticket time with one click.
Median lets you see what your customers see without downloading, inviting, or installing any apps.
Your site’s users and visitors can be seen in real-time by going to Median’s dashboard, built into the app.
Once you’ve joined a session, you’ll be able to see what your customers see and how they interact with your website in real-time.
Median also hides credit card numbers, passwords, and other vital information to keep your customers’ data safe.
Use Median to cut support time by up to 82% in minutes, which will help you improve customer satisfaction.
Let’s look at some of the features of the Median in the table below.
You can view real-time user displays in Median and figure out what’s wrong with them.
You can resolve client complaints like this to avoid raising future problems.
You may access clients’ displays and address their problems just from your mouse button. It will save you a lot of time on support tickets, and you won’t have to ask any more questions.
Importantly, Median enables you to integrate 12 chat tools you are already familiar with.
Do you want to put your skills to the test? For you, we have a Median Appsumo Lifetime Deal.
With three Cobrowsing screen sharing options, Median enables you to take command. Let’s have a look at it;
Excited? Here is Median lifetime membership
Woostify – Free WooCommerce WordPress Themes for eCommerce
Silent Screen Share: With Median’s Silent Screen Share feature, you can tell CoBrowsing, marketing, sales, and support people that they can join a customer’s session. They can do this even if they don’t want to.
Educational Screen Share: Agents from sales and customer service can join a user’s browsing session with its educational tools.
You can move your mouse over customers’ screen highlights or draw on their pages to try and help them the best you can.
Full Control Screen Share: Median lets you use their “full control” feature, and your sales and support agents can take full control of your customer’s screens so that they can sell and help them.
Don’t worry, Permission is required.
This is how it works: An image is 60,000 times faster than text to explain something.
This kind of support system will help you figure out your customers faster and better. It will also give you and your customers a smooth support experience. This is what you need to do.
Median allows you to save time and give great customer service in real-time.
Click here to get Median Appsumo Lifetime Deal right now.
Use Median to help your customers and make them more satisfied with your service.
edian comes with three pricing plans;
Basic, Business, and Pro.
Click here to see other pricing plans
Or, Searchanise Lifetime Deal from Appsumo for $59.
With Median, you can give professional customer service by sharing your screen with them.
You can take full control of your customer’s screen, or you can just share the screen with them.
Follow the Median below if you want to get an extra 10% OFF onehash.ai Lifetime Deal On Appsumo
We hope you found our blog about Median interesting. With screen sharing, you can give your customer the best support possible.
Use Median to make your customers into long-term fans.
Because Median is installed on your website rather than on a user’s machine, it is ready to use as soon as a visitor’s page loads. As a result, your website visitors will not be required to download or install any software. An active screen share (cobrowse) session can be started in the Median Viewer by just accessing your website.
When two or more individuals surf and interact with the same webpage at the same time, this is known as cobrowsing.
A host and one or more participants are usually present when a Cobrowsing session begins. When a participant joins a host’s session, they can see what the host sees and even interact with the website the host is using. In most cases, a host can view everything that a participant does on their page in real time. Cobrowsing allows two or more people to engage and cooperate in real time through a browser session.
Cobrowsing and Screen Share have similar functions. However, they are two distinct technologies.
The majority of screen sharing software requires installation and uses video to broadcast a live feed of a user’s session to meeting room participants. Cobrowsing software, on the other hand, does not employ video and instead sends HTML code from the host to the participant (s).
The most significant distinction is in the manner in which the information is delivered and displayed.
Video is large, necessitates a lot of software and resources, and is reliant on a stable internet connection.
In a nutshell, Median enables agents to view what visitors see by re-creating a pixel-perfect depiction of a visitor’s screen using code.
Certainly not! Median can be used in conjunction with or in place of your chat provider. A built-in dashboard in Median allows you to monitor your site’s users and visitors in real time. We have sophisticated API interfaces that allow you to obtain Cobrowsing data regardless of the technology you’re using.
Absolutely! Median works on all devices and browsers, and it can easily show you the browser windows of your site visitors who are using phones and tablets to browse.